Shipping & Delivery

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Have some questions about Delivery?  Check out the FAQ's below.

Still have a question? Get in touch via the chat or email us at customerhelp@glamoroushangups.com.

DELIVERY FAQ'S

**HOLIDAY CLOSURES. PLEASE SEE NOTICE AT THE BOTTOM OF THIS SECTION**

Because Glamorous Hangups merchandise is warehoused worldwide to give competitive prices, we will ship to you from the country closest to you. This means our shipping time vary for each item. All delivery windows are calculated in business days.

Please check the Shipping & Delivery section of your product page for the delivery time for your item. Shipping times will also appear at checkout and on your order confirmation email.

Processing time is usually 2-5 business days on standard items.

UK SHIPPING:

When Shipping from our UK Warehouse:

Our Standard Delivery via DPD, Parcelforce, Royal Mail or EVRI typically takes between 3 to 5 working days. Please check the product page for exact delivery windows.

When Shipping from Overseas :

Our standard delivery varies from 7-15 working days. Last mile carriers are Royal Mail or Evri. International Couriers are Parcelforce, FEDEX, 4PX.

WORLDWIDE SHIPPING  (INC. UK ISLES & HIGHLANDS, NORTHERN IRELAND, ISLE OF WIGHT, ISLE OF MANN, JERSEY, SCOTTISH ISLANDS and ISLE OF SCILLY):

Our standard delivery varies from 12-45 days. International Couriers are Parcelforce, UPS, DHL, FEDEX, 4PX. Last Mile Couriers are Australia Post, USPS, NZ Post

CUSTOM AND OVERSIZE ITEMS:

For custom or large items these times may vary so please refer to the product page of the item you have purchased for exact shipping times. This includes our large/xl stag heads which take approx 10-25 business days to the UK.

In rare cases, or where specifically outlined for larger items, it can take up to 45 business days for items to arrive.

If you wait longer than 45 days and your parcel has not arrived, please send us an email at customerhelp@glamoroushangups.com and we will assist with finding out the status of your parcel.

Please note a few of our Oversize Items are not available for International Shipping. Please see the product page for availability.

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WAREHOUSE HOLIDAYS - DELAYS TO SHIPPING

From 20th January 2025 - 7th Feb 2025 there will be delays in goods being shipped due to warehouse local holidays.  We have extended our delivery windows on the product pages to reflect that extra fulfillment time but please be aware that orders will not be fulfilled within our normal processing window. If you have any questions or concerns please email us at customerhelp@glamoroushangups.com

UK MAINLAND SHIPPING

We offer FREE Standard Delivery on all orders over £100.00 in UK Mainland. Orders under £100 will be charged £3.99 for Standard Delivery for UK Mainland.

WORLDWIDE SHIPPING  (INC. UK ISLES & HIGHLANDS, NORTHERN IRELAND, ISLE OF WIGHT, ISLE OF MANN, SCOTTISH ISLANDS and ISLE OF SCILLY)

We offer Standard Delivery of £5.99 on all orders under 2kgs. For all Heavy Delivery orders over 2kgs the shipping is £9.99

Because Glamorous Hangups merchandise is warehoused worldwide to give competitive prices, we will ship to you from the country closest to you. This can often mean that orders with multiple items will be sent in separate parcels as they will be dispatched from different locations. We may also split your delivery into multiple parcels to keep within size & weight restrictions and therefore protect your items and increase the speed of delivery to you.

If you have multiple deliveries you will receive separate tracking information and numbers for each parcel so that you can follow your goods from dispatch to delivery.

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In rare cases, there might be a delay from a shipping carrier. In those instances, we do not take responsibility for the delay. We will honour any lost or missing item with a refund or replacement once it is confirmed missing by the courier. However, we do not refund for courier delays.

If your delivery has encountered an issue or exception, or you have a concern, please reach out to us via email at customerhelp@glamoroushangups.com and we will be more than happy to assist you.

TRACK YOUR ORDER HERE

WAREHOUSE HOLIDAYS - DELAYS TO SHIPPING

From 20th January 2025 - 7th Feb 2025 there will be delays in goods being shipped due to warehouse local holidays.  We have extended our delivery windows on the product pages to reflect that extra fulfillment time but please be aware that orders will not be fulfilled within our normal processing window. If you have any questions or concerns please email us at customerhelp@glamoroushangups.com

Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Glamorous Hangups. For more accurate information, we would suggest getting in touch with your local customs office or delivery service so you’re not surprised if there are any unexpected delivery charges upon delivery. If a customs charge is applied you will receive a letter from the last mile courier advising of the charges and how to pay.

You can track your order with the tracking number provided in your Shipping Confirmation email.  There is a link provided that will take you to our order tracking page.  Or, use the link provided below and enter your order number or email address to access your tracking information. All detailed updates are under the status bar.

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The GlamorousHangups team has one simple aim. To find and bring unique, beautiful and affordable product from around the world and put it onto one platform for our customers to enjoy and to take home. We are a small but passionate UK based company. If you have any questions we are are a message, email or chat away.

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